Returns & Exchanges
At ג'נטלמן, we strive to ensure you are completely satisfied with your fashion purchase. If you are not entirely happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original condition.
Initiate Your Request
Log into your account or contact our customer service team via email to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the invoice or return form is included inside the box.
Ship the Items
Send your package back to our central warehouse using a trackable shipping service or drop it off at any official ג'נטלמן boutique location.
Quality Inspection & Refund
Once our team inspects the returned items, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing